Property Manager

Job Description

Position Objective

Effectively manage the day-to-day operations of all assigned accounts.

Essential Job Functions

  • Responsible for interviewing, hiring, training, and counseling employees
  • Assist with evaluation of employees on a periodic basis
  • Direct oversight of F&B, Housekeeping or other assigned departments
  • Able to work the front lines in F&B, Housekeeping or other assigned departments as needed
  • Strategically and consistently schedule service staff based on client orders
  • Track orders on a spreadsheet in order to properly fill all orders and avoid overtime
  • Ensure coverage and monitor timekeeping and absenteeism
  • Manage large groups of employees for placement in multiple client hotels, hospitals, catering companies or other types of accounts
  • Manage all timekeeping systems including but not limited to manual timesheets, StafftraXS and WorkRecords.
  • Ensure proper clock in training with employees prior to employee visiting the client.
  • Verify and submit the hours worked for every employee on a weekly basis
  • Build relationships with all clients in all departments
  • Upsell current clients to add additional staffing or departments to the account
  • Personally monitor all guest and/or client complaints
  • Conduct on-going training for employees to keep them abreast of service changes, client brand standards and new trends within the industry
  • Ensure appearance and hygiene of all employees
  • Consistently manages employee uniform inventory and deductions
  • Attend daily morning huddles and weekly client meetings as needed
  • Personally discuss all non-routine matters with direct report and client as needed
  • Maintain open line of communication with direct report, including the completion of a formal weekly report
  • Comply with employment laws, regulations and guidelines as set forth by FLSA, OSHA, FMLA
  • Adhere to Xclusive Staffing’s Management expectations, policies and guidelines
  • All administrative duties as described by the Office Assistant Job Description in the absence of administrative staff.
  • Other duties may be assigned as business demands.

Qualifications

  • Must be able to travel locally to various accounts
  • Ability to read and interpret documents such as safety rules, operating instructions, emails and manuals
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardizations exist.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
  • Knowledge of Timekeeping Systems, Microsoft Word and Microsoft Excel

Experience

  • Minimum of 1 year of experience in hospitality

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